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 Putting ITIL® Into Practice Applying ITIL® 4 Foundation Concepts

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MensajeTema: Putting ITIL® Into Practice Applying ITIL® 4 Foundation Concepts   Putting ITIL® Into Practice Applying ITIL® 4 Foundation  Concepts EmptyJue Oct 24, 2019 8:29 am

Putting ITIL® Into Practice Applying ITIL® 4 Foundation  Concepts 11677538d51362a221b6797f68caefc7
Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 34m | 188 MB
Instructor: David Pultorak

The Putting ITIL® Into Practice series is designed to help ITIL® Foundation-certified professionals apply the concepts they have learned. It offers a fresh, agile, and directly applicable approach to help individuals, teams, and organizations implement ITIL®. This course introduces the seven ways framework for applying ITIL® Foundation concepts, with all new content for ITIL® 4-the version that brings IT service management concepts into the cloud-based era. Instructor David Pultorak covers how to apply the topics covered in ITIL® 4 Foundation: the four dimensions of service management, the ITIL® service value system, ITIL® guiding principles, service value chain activities, and ITIL® service management practices. In each chapter, David provides tips for moving concepts into practice. He helps you think through dos and don'ts and provides valuable references and resources for learning more.

Topics include:

Seven ways to apply service management
Service management key concepts
Applying the four dimensions of service management
Applying service value systems
ITIL® guiding principles
Service value chain activities
Service management practices

Putting ITIL® Into Practice Applying ITIL® 4 Foundation  Concepts 83d1b92a72138066c47065616e905f03


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