This course focuses exclusively on what can go wrong during even the most well-intentioned customer success engagement. It not only discloses what the most common problems, mistakes, and barriers to success are, but also provides practical, step-by-step guidance on what the CSM can do to overcome each one. The course includes guidance on things like neglecting to develop a coherent and measurable definition of success, focusing on technical issues at the expense of a customer's business objectives, and forgetting to continuously invest in professional development for frontline CSM staff. This course can be taken on its own or as one in a series of courses from PracticalCSM.com that build upon each other to cover the entirety of CSM best practices in greater detail.
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https://www.lynda.com/Business-tutorials/Avoiding-Common-Pitfalls-Customer-Success-Management/2822582-2.html]https://www.lynda.com/Business-tutorials/Avoiding-Common-Pitfalls-Customer-Success-Management/2822582-2.html

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Citación :

rapidgator_net:
https://rapidgator.net/file/7af098be96c58518aeeb20f1ddeec786/dzdn9.Avoiding.Common.Pitfalls.in.Customer.Success.Management.rar.html

nitroflare_com:
https://nitroflare.com/view/D7385D8D42803D9/dzdn9.Avoiding.Common.Pitfalls.in.Customer.Success.Management.rar

uploadgig_com:
http://uploadgig.com/file/download/0b8E14a879a75261/dzdn9.Avoiding.Common.Pitfalls.in.Customer.Success.Management.rar