What you'll learn
Understand how our cultural background impacts our worldview and interaction with others
Know who you are and why you act like you do
Know how others might act different to stand for same values
Know the power of observation and non verbal skills
Understand the culture influence on how people communicate and come across
Know how to adapt and respond on a positive tone avoid conflicts and communicating effectively
Learn how to face difficult discussion
Understand how and why we see different looking at the same situation
learn techniques and processes to communicate effectively on a multicultural environment
Requirements
Open mind
eagerness to learn
Description
UPDATED regularly with new support material (PDF/PPT/VIDEO). Includes more than 15 extra support files. NEW practicing material:Practice tests to help you explore and apply knowledge. Very important to prepare you for real case situations and job interviews.They are composed of multi-choice questions and with the right solutions, backed with further reasons and explanation of the right choice.Globalization is there and affects us directly or indirectly at a personal and/or professional level.Having a global reach, we need to understand different cultures, origins, and backgrounds and how they impact how people communicate and how they come across with different postures.Are you moving abroad?Are you working in a multinational or multicultural environment?Are you planning an extensive trip abroad?Are you preparing your studies in a different country?Merely curious to understand why some people act and behave as they do?Have a global audience and want to avoid misunderstandings or undesirable situations?This course helps you out with all those questions above and many others.It covers the background of intercultural communication (who we are; why do we act or communicate the way we do; why looking at the same thing we have different perceptions, etc.) and the practicalities of the subject (non-verbal skills; summarizing; assertiveness; handling difficult discussions etc.)You'll become aware of areas we often overlook, autopilot modes we run, why our communication isn't sufficient, and why we should shape it to our counterparts each time.You'll learn to develop your knowledge about communication, bearing in mind diversity, inclusiveness, and different personality types.In the bonus lesson, you'll find a PowerPoint on how this course and intercultural communication can help you with your career.
Overview
Section 1: Introduction and course structure
Lecture 1 Introduction and lessons
Section 2: Background and setting the scene
Lecture 2 Who are we?
Lecture 3 Why do we act and communicate the way we do
Lecture 4 Different perspectives looking at same thing
Lecture 5 Cultural impact on communication
Lecture 6 Direct vs Indirect cultures
Lecture 7 Understanding yourself to understand the others
Section 3: Practicalities
Lecture 8 Non verbal skills
Lecture 9 Summarize
Lecture 10 Empathy
Lecture 11 Assertiveness
Lecture 12 Reflective listening
Lecture 13 Adapting your style
Lecture 14 How to handle difficult discussions
Section 4: Powerful scenes of intercultural communication
Lecture 15 Some excellent scenes from the movies
Lecture 16 Another set of refined examples from the movies
Section 5: Practice Section
Section 6: Course wrap up and support material
Lecture 17 Course wrap up
Students or professionals involved in multinational or multicultural environments,Students or professionals moving abroad (or regionally),Private people planning extensive travelling,Leaders of multinational or multicultural environments,Anyone curious to understand other cultures and why they act and behave different

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