What you'll learn
Understanding the term toxicity
Identify warning signs and prevent or minimize conflict before it starts
Learn about signs of toxicity in a team
Learn about types of toxic employees and how to work with them
Methods that will help prevent toxic manifestations in the team. Advice for those who work with toxic people
Learn how to set personal boundaries
Create a psychologically safe work environment that encourages open communication and trust
Let's talk about the personal transition curve and how to apply it in life
Requirements
No prior knowledge of the subject is required to benefit from the course
An interest in how interactions with other people work and how to build them more effectively
A keenness to identify and understand the different causes of conflict
To get the greatest benefit from the course make sure you have notebook (for notes) to accompany you during the course. This is completely optional, but highly recommended
Description
Conflict management: Regain control over Difficult People - a practical approach to using assertiveness when dealing with Toxic People in a team.Toxicity is the new hot label. We often blame others for toxicity, thinking we know everything about it. But this is not always the case. And the participants in the discussion do not always perceive the question in the same terms. Therefore, I propose another approach to systematizing toxicity in order to put everything in its place.Learn to spot the first signs of toxicity before it sprouts throughout the organization and becomes part of a culture where there is no place for a team. Let's analyze what options there are for interacting with people of different types of toxicity and which solutions are preferable in which case. We also look at ourselves and our behavior and think about what we can do if something goes wrong (How to set personal boundaries And consider Personal Transition Curve)Toxicity primarily affects values. When suddenly there is a person in the team who does not invest the way the others do, does other things, avoids responsibility, imitates violent activity, whines, puts himself above others, this demotivates the others. And if nothing is done, the team will inevitably fall apart.Let's figure out together how to prevent this! See you on the course!
Overview
Section 1: Введение
Lecture 1 Toxicity - what is it?
Lecture 2 Signs of toxicity in the team
Lecture 3 Types of toxic employees
Lecture 4 Methods that will help prevent toxic manifestations in the team.
Lecture 5 Personal Transition Curve
Those looking for tools to navigate challenging relationships in their personal and professional lives,Anyone who feels their personal or working relationships causes them to feel stressed, on edge or empty,Anyone in an unhealthy, toxic relationship and looking for education and skills to stop the cycle


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