What you'll learn
Define and explain the purpose of Performance Management, especially to managers
Identify the characteristics and key components of an effective Performance Management process
Explain the various methods used for performance evaluation
Set goals using the SMART method
Use techniques on how to give effective feedback and ways to help management do the same
Help prepare your managers for a formal review
Explain trends affecting the process
Begin research on an appropriate Human Resource Information System
Requirements
It may be helpful to understand the basics of human resources (but is not necessary).
Description
Learn how to develop and deploy performance management methods for supporting a strong management team, one that openly communicates with its employees and works to maintain a collaborative environment. Performance management is an on-going, significant aspect of the employment cycle. It's essential for human resources to integrate the right feedback guidelines and principles into their organization's culture. This course is designed for HR professionals by an HR professional. It includes a complete overview of the Performance Management process and its overlap with the employment cycle. It also provides a review on setting performance criteria, developing goals and giving effective feedback. Finally, there's a lesson on annual performance reviews and trends. My mission is to help HR professionals succeed and this course will help you understand the performance management process and how you can implement it in support of your organization.
Overview
Section 1: Setting The Foundation
Lecture 1 Welcome and Course Overview
Lecture 2 What is Performance Management?
Lecture 3 Where Does Performance Management Fit into the Employment Cycle?
Lecture 4 Formal Types of Performance Management Systems
Lecture 5 HR's Role Overview
Section 2: Goal Management
Lecture 6 Introduction
Lecture 7 Goals Defined
Lecture 8 Development and Revision of Goals
Lecture 9 HR's Role
Lecture 10 Do's and Don'ts
Section 3: Effective Feedback
Lecture 11 Introduction
Lecture 12 Effective Feedback
Lecture 13 Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive
Lecture 14 How To Give Effective Feedback
Lecture 15 Coaching Employees On Receiving Feedback
Lecture 16 HR's Role
Lecture 17 Do's and Don'ts
Section 4: Formal Performance Review
Lecture 18 Introduction
Lecture 19 Annual Performance Review vs. Performance Management
Lecture 20 What Could Go Wrong?
Lecture 21 Link to the Rewards Phase
Lecture 22 HR's Role
Lecture 23 Do's and Don'ts
Section 5: Human Resource Information System Review
Lecture 24 Introduction
Lecture 25 Major HRIS Providers with Performance Management Offering
Lecture 26 Important Features
Lecture 27 HR's Role
Section 6: Conclusion
Lecture 28 Trends
Lecture 29 Social Performance Management Systems
Lecture 30 Course Wrap Up
Lecture 31 Conclusion
Human Resources Professionals


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