What you'll learn
How to identify stakeholders
Alternative Identification Methods: Circle, Mind Mapping, Wheel
Stakeholder Register
How to elaborate a Stakeholder Map?
The Stakeholder Engagement Plan
Stakeholder Engagement Levels
Setting a Stakeholder Communication Strategy
Dealing with Difficult Stakeholders
Requirements
None
Description
Stakeholder management is one of the key soft skills a project manager needs. Keeping your stakeholders engaged and happy is critical for maintaining good stakeholder relationships.Engaging stakeholders requires a different range of skills than those needed for managing team members. For effective stakeholder management, you need to possess the ability to choose the right communication style and techniques, depending on different situations and stakeholders.You will understand the process of identifying the different stakeholders of a project. You will also go through the basics of stakeholder analysis following their identification, which allows you to determine each stakeholder's level of interest, power, engagement, and satisfaction in relation to a project. The goal of project stakeholders' identification and analysis is the creation of an accurate communication plan that will ensure efficient collaboration between all parties involved in a project.Along this course, you will learn how to:Identify stakeholdersApply stakeholder identification methods: Circle, Mind Mapping, WheelCreate and maintain a stakeholder registerClassify stakeholdersElaborate a stakeholder mapDevelop a stakeholder engagement planSet a stakeholder communication strategyDeal with difficult stakeholdersEnroll in this Stakeholder Engagement Strategies course and improve your influencing skills and develop the high-level competence required to manage diversity, generate buy-in and effective collaboration from key stakeholders, and remove obstacles to project progress and success.
Overview
Section 1: Welcome to the Course
Lecture 1 Andrew Bell Introduction
Lecture 2 Stakeholder Management or Stakeholder Engagement?
Section 2: Stakeholder Background
Lecture 3 What is a Stakeholder?
Lecture 4 Identifying your Stakeholders
Lecture 5 Why do we need Stakeholder Management?
Section 3: Stakeholder Identification
Lecture 6 How to identify stakeholders
Lecture 7 When to Identify Stakeholders
Lecture 8 Identifying Through Relationships
Lecture 9 Alternative Identification Methods
Lecture 10 Summary of Identifying Stakeholders
Section 4: Stakeholder Analysis
Lecture 11 Stakeholder Register
Lecture 12 Stakeholder Classification
Lecture 13 Stakeholder Map
Lecture 14 Stakeholder Salience Model
Lecture 15 Stakeholder Culture
Lecture 16 Summary of Stakeholder Analysis
Section 5: Stakeholder Engagement
Lecture 17 Stakeholder Engagement Plan
Lecture 18 Engagement Levels
Lecture 19 Effective Stakeholder Engagement
Lecture 20 APM 10 Points
Section 6: Stakeholder Communication
Lecture 21 Communication Plan
Lecture 22 Stakeholder Communication Strategy
Lecture 23 Project Management Tools
Lecture 24 Setting Stakeholder Expectations
Section 7: Continuous Involvement
Lecture 25 Ongoing Stakeholder Engagement
Lecture 26 Dealing with Difficult Stakeholders
Lecture 27 Compromise
Lecture 28 Stakeholder Management Maturity
Section 8: Guidelines for success
Lecture 29 Why is Stakeholder Engagement Important?
Lecture 30 What are the Problems?
Lecture 31 Guidelines for Success
Section 9: Bonus Lecture
Lecture 32 Bonus Lecture
Functional and line managers from all industry sectors,Project Managers,Programme Managers,Portfolio managers,Business analysts,Professionals dealing with stakeholders regularly


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