What you'll learn
Learn to identify business problems, pain points, and opportunities utilizing various tools and techniques such as interviews, observations, surveys, and more
Understand how to break down the identified problem into its root causes through techniques such as the Five Whys and the Fishbone Diagram
Create a Project Proposal that details the problem and the value to be gained from solving it
Learn how to turn your problem and value proposition into an approved project
Utilize the included student workbook to not only absorb and retain the information but also to use as future reference
Requirements
No experience necessary. This course will teach you the first step in the Business Analysis Process.
Description
Become the Business Analyst everyone wants to work with by learning how to solve an organization's problem before they make a costly mistake.Many organizations think that the most important thing to do when faced with a problem is to solve it as quickly as possible - but they couldn't be more wrong.Abraham Lincoln famously once said "give me six hours to chop down a tree and I will spend the first four sharpening the axe", when talking about the importance of preparation - and that advice can apply to solving business problems too.Companies will often want to jump straight into finding a solution without taking the time to prepare and fully understanding the problem - this results in sub-optimal solutions, or worse, a solution that doesn't even solve the problem.It is your responsibility as a Business Analyst to prevent this from happening.And this course will teach you exactly how to do that.Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you'll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much to gain.Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional DevelopmentThe BA Guide's 5 Step Process to Identify & Define a Business ProblemIn this course, I'll teach you my 5-step method on how to use business analysis techniques to identify an organization's pain points and how to go about solving them. Then, you'll learn how to convince these businesses that your plan adds organizational value and gain the approval necessary to begin work.The 5 steps will show you how to:Identify the ProblemAnalyze the Root CauseDetermine the Potential ValueCreate a Project ProposalGain Project ApprovalWithin each step, you'll learn the techniques, tools, and skills through the use of practical, real-world examples - meaning you won't just understand the 5 steps, but you'll also know how to apply them.Just ask the students who've already taken this course: "The manner in which Jeremy instructed this course is top-notch. He explains concepts in a way that is easy very to understand and also provides concrete examples and scenarios to back up those concepts which made the course very engaging. He is also extremely responsive in answering questions. This course authored by Jeremy is highly recommended and I look forward in taking more BA courses instructed by him. - Philip "The course is awesome, didn't see similar before. Like how Jeremy explains, how he highlight key points and how he provide us by different types of a very useful templates, which we can use in our daily job. Highly recommended for everybody who wants to become an experienced business analyst. Jeremy and his courses will definitely help you to achieve your goal!" - Aykhan "Jeremy courses are the biggest contributors to my understanding to business analysis. This is my 4th course I'm taking of his. Great lecturer" - KyleWhat else is included?Of course, anyone who has studied one of my courses before will know, it simply wouldn't be a course by The BA Guide if I didn't include some value-packed bonus material!As one of my students said, "you give away everything. INCLUDING the kitchen sink!"Here's what you get as complimentary extras with the Identify and Define the Problem course:A 20+ Page Student WorkbookBusiness Analysis GlossaryInterview elicitation templateSurvey elicitation templateObservation elicitation templateFishbone diagram templateProject proposal templateThese templates won't just be great practice either - they'll serve as vital tools to help you identify and define the problem on the job too, long into your career.In addition to all the tools you'll need to start identifying and solving problems, you'll also get a foot into the field by way of an industry expert.I'm not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!This course is the first course of the Business Analysis Process Series:=> Identify and Define the Problem <=Conduct a Strategy AnalysisPlan the ProjectUnderstand and Elicit RequirementsAnalyze, Model, and Organize RequirementsManage, Prioritize, and Validate RequirementsTransition to the SolutionComplete a Solution EvaluationHear what others had to say: "It's been an eye-opening to my personal development process especially for my analytical skill to apply in my current job task and be prepare for my future growth and opportunities." - Cindy "Love Jeremy, all his courses are explained step by step and it includes many download for future reference. A++++++++" - Yohanna "This is such a great course. The .A Guide. is extremely knowledgable and goes into a lot of detail about how and why things are done." - ToniaAnd if you're still not sure - here's my promise to you:This course comes with a 30-day money back guarantee! That means, if you aren't completely satisfied with your purchase, I'll give you a refund - no questions asked!Whether you are an aspiring or a seasoned Business Analyst, this course is a must.By the end of this course, you'll have learned the best practices for handling problems and be equipped with the tools necessary to help you save organizations money. not to mention make you look like the hero in their time of need!So, what are you waiting for? Enroll today!
Overview
Section 1: Welcome to the Course!
Lecture 1 Introducing the Student Workbook
Lecture 2 Additional Notes for the Student Workbook
Lecture 3 Course Kickoff and Overview
Lecture 4 The BA Guide's Business Analysis Process Explained
Lecture 5 Why Identify the Problem at All?
Lecture 6 Udemy Review Prompt
Lecture 7 Key Terms Defined - Needs, Project, Value
Lecture 8 Course Resources - for your convenience
Lecture 9 Business Analyst Glossary of Terms + Download
Lecture 10 The End Goal
Lecture 11 IMPORTANT LINKS - Please review and bookmark
Section 2: Problem Identification
Lecture 12 Problem Identification Initiation
Lecture 13 Focus on the Problem
Lecture 14 Get to the Root
Lecture 15 Setting the Stage for the Remainder of the Course
Section 3: Problem Identification: Observation Technique
Lecture 16 Observation Technique: Key Concepts
Lecture 17 Observation Technique: Mini-Activity
Lecture 18 Observation Technique: Active Observation
Lecture 19 Observation Technique: Passive Observation
Lecture 20 Observation Technique: Participatory Observation
Lecture 21 Observation Technique: What Are You Looking For?
Lecture 22 Observation Technique: Planning an Observation
Lecture 23 Planning for an Unnoticed Observation
Lecture 24 Observation Technique: Executing an Observation
Lecture 25 Observation Technique: Documentation Template
Section 4: Problem Identification: Interview Technique
Lecture 26 Term Explained: Waterfall
Lecture 27 Interview Technique: Overview and Benefits
Lecture 28 Interview Technique: Cautions
Lecture 29 Interview Technique: Types
Lecture 30 Interview Technique: Planning Overview
Lecture 31 Interview Technique: Planning Questions
Lecture 32 Interview Technique: Planning Time
Lecture 33 Interview Technique: Recording the Session
Lecture 34 Interview Technique: Planning Location
Lecture 35 Interview Technique: Finalize Planning
Lecture 36 Interview Technique: Conduct the Interview
Lecture 37 Interview Technique: Documentation Template
Section 5: Problem Identification: Survey Technique + Additional Tools
Lecture 38 Survey Technique: Overview, Benefits, and Cautions
Lecture 39 Survey Technique: Types of Questions
Lecture 40 Survey Technique: Overcoming Common Challenges
Lecture 41 Survey Technique: Plan Your Way to Success
Lecture 42 Survey Technique: Post Planning
Lecture 43 Survey Technique: Documentation Template
Lecture 44 Additional Tools
Section 6: Making Things Practical + Root Cause Analysis
Lecture 45 Choosing a Technique
Lecture 46 Bob's Towing Example: Choosing a Technique
Lecture 47 Root Cause: Five Whys
Lecture 48 Root Cause: Fishbone
Lecture 49 Bob's Towing Example: Transitioning Back to the Example
Lecture 50 Bob's Towing Example: Interview Prep (Part 1 of 2)
Lecture 51 Bob's Towing Example: Interview Prep (Part 2 of 2)
Lecture 52 Bob's Towing Example: Conduct Interview + Fishbone Example
Lecture 53 Bob's Towing Example: Finishing the Fishbone
Lecture 54 Bob's Towing Example: Researching Prank Calls Cause Category
Lecture 55 Bob's Towing Example: Choosing the Next Technique
Lecture 56 Bob's Towing Example: Observation Prep
Lecture 57 Bob's Towing Example: Conduct Observation
Lecture 58 Bob's Towing Example: Root Problem Identified
Lecture 59 Not Planning Every Detail is Okay
Lecture 60 Choosing a Technique - Test Your Skills
Section 7: Determining Value
Lecture 61 Reaffirming the Concept of Value + How to Determine
Section 8: Project Proposal + Gaining Approval
Lecture 62 Project Proposal Basics
Lecture 63 Project Proposal Sections
Lecture 64 Introducing the Project Proposal Template
Lecture 65 Bob's Towing Example: Project Proposal
Lecture 66 Gaining Project Approval: Sponsor
Lecture 67 Gaining Project Approval: Governance
Section 9: Wrapping Things Up
Lecture 68 Course Recap
Lecture 69 Bonus Lecture: Next Steps
Aspiring or current Business Analysts,Aspiring or current Project Managers,Business professionals who are tasked with finding pain points and areas of opportunity within their organization,Anyone who has a change idea for an organization and wants to present it in a way to give the best chance to gain approval to move forward


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