What you'll learn
Address unwanted behaviors with a calm confidence: Giving Feedback Technique - S.B.I. model demonstration
Give motivating and inspirational feedback comfortably: Giving Feedback Technique - Character-strengths example
Keep great relationships with people you give critical feedback to: Giving Feedback to a peer you like personally
Be recognized as a leader with great communication skills: Giving feedback to your boss in a way that its well received
10+ Coaching handouts for your professional use
Accredited 5 CPD Continuing Education (CE) Hours - provider #776727
Feel poised and deserving whenever you receive complimentary feedback: Receiving Feedback - accept positive feedback that used to make you uncomfortable with poise and grace
Interpersonal Feedback - Reflection assignments
Learn how to gain real benefit from feedback given to you by someone "bad" at giving it: Receiving Feedback
Amazing course reviews!
Requirements
Ability to download the actionable resources, PDF's and material handouts
In order to receive the official (CPD) Continuing Professional Development certificate all assignments must be completed
Description
A concise 35-minute feedback and employee engagement course teaching the fundamental skills and concepts of giving and receiving effective feedback for new and aspiring leaders and managers. Based on our popular half-day corporate workshop that has been delivered to more than 1,000 participants in 50+ companies, this employee feedback training is accredited for 5 Continuing Professional Development (CPD) credit hours.The course is instructed by Patrick Howell, a former Director of Corporate Initiatives with the international Dale Carnegie Training company. For the past 25 years Patrick has worked with thousands of managers in more than 25 of the Fortune 500's. I'm very excited to guide you through this course material while continuing my personal tradition of friendly and competent student support! Patrick Howell Course Guide Employee Feedback - example benefits Address unwanted behaviors with a calm confidence: Giving Feedback Technique - S.B.I. model demonstrationGive motivating and inspirational feedback comfortably: Giving Feedback Technique - Character-strengths exampleKeep great relationships with people you give critical feedback to: Giving Feedback to a peer you like personallyBe recognized as a leader with great communication skills: By giving feedback to your boss in a way that its well receivedLearn how to gain real benefit from feedback given to you by someone "bad" at giving it: Receiving Feedback Feel poised and deserving whenever you receive complimentary feedback: Receiving Feedback - accept positive feedback that used to make you uncomfortable with poise and graceInterpersonal Feedback Skills Course with: 10+ printable coaching worksheets30 minutes of HD video presentationsInteractive assignmentsGuidance from Udemy's top management coachWhether a new manager or an new leader, it's essential to communicate effectively with your team members in order to keep engagement and productivity high. Why is a course on feedback useful? ➤ Well-delivered feedback will help your team perform at a higher level.➤ Learning the "skills of feedback" removes any emotional discomfort you may experience in giving critical feedback.➤ A structured feedback approach will allow you to present yourself in confident and professional manner. ➤ Delivering feedback that is internalized as "helpful" by others, will spur action and improve employee engagement. ➤ An understanding of the psychology of feedback will help you unlock a more empathetic, efficient, and inspiring communication style. What is feedback? Feedback is the art of giving constructive suggestions based on prior behaviors or actions, with the intent of guiding others to a heightened level of performance.
Overview
Section 1: Employee Feedback
Lecture 1 Interpersonal Communication - Course introduction
Lecture 2 Interpersonal Feedback Skills - How are they useful?
Lecture 3 About Assignments
Section 2: Giving Feedback Techniques - Models
Lecture 4 Giving Feedback Technique - S.B.I. model demonstration
Lecture 5 Giving Feedback Technique - Character-strengths example
Section 3: Employee Engagement: What you should consider prior to giving someone feedback
Lecture 6 Intention - how the wrong intention can kill the message
Lecture 7 Direct and Kind - a powerful intention for effective feedback
Lecture 8 Mindfully Present - to be heard and respected you must be in a mindful state
Lecture 9 Useful - perhaps the most significant intention for effective feedback?
Section 4: Giving Feedback Techniques
Lecture 10 Giving Feedback to Your Peers - Someone you like personally
Lecture 11 Giving Feedback to Your Boss Example
Section 5: Receiving Feedback
Lecture 12 Receiving Feedback - Finding value in feedback from someone "bad" at giving it
Lecture 13 Receiving Feedback - How to handle complimentary feedback with poise and grace
Lecture 14 Receiving Feedback - Making feedback useful (recap)
Section 6: Bonus Section
Lecture 15 Biological Inclination to Adjust, Grow, Improve
Lecture 16 Bonus Lecture
New managers,Supervisors,Team leads,Aspiring leaders,Business students entering a career in management,Personal growth-seekers working towards enhanced effectiveness,Newly appointed Program Managers,Professional use or as a personal reflective tool


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