What you'll learn
Problem-solving skills that stand out among peers.
Communicate clear, concise and persuasive words that will achieve your objectives.
Design practical solutions to resonate within a diverse, digital-era workplace.
Address the root causes of problems, not symptoms.
Ask the right questions to solve a problem.
Have greater confidence in communicating your ideas.
Build trust and strengthen relationships at work.
Break down complicated problems into basic components.
See instant improvements in your problem solving skills.
Requirements
This course is for you if you want to: level up your problem solving skills, master the fundamentals of critical thinking, become a proactive problem solver and formulate high-impact solutions to problems.
Description
To become a high-impact leader that people trust, you also have to be a great critical thinker who can find solid solutions to a range of problems you encounter in the workplace. I've seen many resumes where people describe themselves as critical thinkers, but unfortunately, they fail to show that on paper, much less during an interview. For clarity, let's define what that word will mean in the context of this course. In this course, when we say problem, it relates to everyday work challenges that team leaders face in the workplace and require thoughtfulness and careful decision-making.This course will help you understand the value of critical thinking and how to apply critical thinking to problem solving. How to formulate high impact solutions to workplace problems, and how to express these solutions when writing and speaking. You will have access to a course outline that shows you everything that we will cover as well as an interactive course notebook. As you complete this course, you will be prompted to place important details in the notebook. So that at the end of the course, you will have a convenient, quick guide you can refer to whenever you need it.So why do you need this course? Society tells us that once we earn a traditional degree, we have everything we need to be a great problem solver. However, the world is changing fast. We're more connected than ever before. And that means we have access to more people from diverse backgrounds and more workplace situations with a wider range of contexts. That means many more problems. It's not enough to just follow instructions or a template. You have to reason your way through the problems you encounter in the workplace. You have to filter the answers that you come up with so that you can choose the best ones that have the highest impact. You also need to be able to share them in a way that resonates with your audience. For this course, we developed a good set of proven tools that anyone can use to tackle workplace problems in a leadership role. And it's our pleasure to be able to share them with you. The goal for you as you complete this course is to make sure that after every section, you leave with information that you can start using immediately.Are you ready to start making problem-solving your superpower?Let's get started.
Overview
Section 1: Course Introduction
Lecture 1 Introduction
Section 2: Introduction to Critical Thinking
Lecture 2 Introduction to Reframing
Lecture 3 4 Things Critical Thinkers Do Well
Lecture 4 Let's Apply Critical Thinking to the Climate Crisis
Section 3: Speak Like a President - How to master influence with your expression
Lecture 5 Charisma and the Sources of a Leader's Power
Lecture 6 Substance + Style = Clarity
Lecture 7 Improving Your Substance
Lecture 8 Finding Your Style
Lecture 9 Lesson Recap
Section 4: Ask Questions Like a CEO: How to Use Questions to Build Discernment
Lecture 10 Fact, Fiction or Reasoned Judgement - How to Tell the Difference
Lecture 11 Building Trust to Get the Results You Want
Lecture 12 Lesson Recap
Section 5: Be Curious Like Elon Musk - Broaden your perspective with questions
Lecture 13 Introduction to the Problem Solving Process
Lecture 14 Questions to Find Multiple Perspectives
Lecture 15 Questions to Find the Essence
Lecture 16 Questions to Find Relationships
Lecture 17 Lesson Recap
Section 6: Deliver Like Steve Jobs: The Structure of a Great Answer
Lecture 18 Definition of a Good Answer
Lecture 19 Logic Trees and MECE
Lecture 20 Prioritization
Lecture 21 Summary vs. Synthesis
Lecture 22 Lesson Recap
Section 7: Answer Like a Jeff Bezos (or a genius): Take your answers to the next level
Lecture 23 Introduction to Mental Models
Lecture 24 First Principles
Lecture 25 Second Order Thinking
Lecture 26 Systems Thinking
Lecture 27 Lesson Recap + Closing
As more Millennials step into managerial positions they face unique challenges. Think Like a Boss: How to Be a Proactive Problem Solver is a course designed to help you develop the critical thinking skills that will make you a confident leader.


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