What you'll learn
Affinity Diagram - It helps to review and analyze ideas generated during brainstorming sessions
Affinity Diagram - To clarify an issue and think up new ideas in order to move onto the next steps
Affinity Diagram - Examples
Process Flow - What is Process Flow?
Process Flow - Types of Process Flow
Process Flow - Steps to create Process flow with examples
Requirements
No prior knowledge of the subject is required, however it would be good to think about an area where there is a need to streamline care and get rid of waste, and duplication to achieve efficiency and effectiveness of the process
Description
AffinityThe affinity diagrams are used in conjunction with brainstorming to organize large volume of ideas/data into relevant themes/groups for review and analysis. Techniques like affinity diagrams and brainstorming helps to clarify an issue and think up new ideas in order to move onto the next steps. The learning module will cover the steps for how to develop an affinity diagram.Process Flow​Process flow is an effective technique that can be used in a number of ways but is probably most often used to map out the patient journey. It enables you to create a visual picture of how the pathway currently works, capturing the reality of the process, exposing areas of duplication, waste, unhelpful variation and unnecessary steps. A tool to help streamline care. The learning module is a power point presentation with voice over narration describing how to use the technique using real-life examples.RequirementsNo prior knowledge of the subject is required; however, it would be good to think about a problem in your organization which is a cause of concern for patients and staff and addressing it would improve patient safety and quality of care.Who this course is for:Leadership teamQuality and patient safety professionalsAll staff undertaking any improvement projects.
Who this course is for
Leadership Team and Quality Management Team

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