What you'll learn
You will learn Microsoft Dynamics 365 (CRM)
You will also learn the lead qualification
You will be able to learn the opportunity management
You will also learn orders and invoicing
and much more
Requirements
No requirements
Description
Welcome everyone to the complete Microsoft Dynamics 365 CRM course. My name is Anwer Khan and I will be your instructor throughout this course. In this course, I will talk straight to the point. Therefore, we will cover more in less time. Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft, focusing on enhancing customer relationships for any organization. It is one of the leading industry-standard CRM software available in the market. The product focuses mainly on the Sales, Marketing and Customer Service sectors.Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.This course is divided into 4 modules. In the first module, first of all, we will take a look into the dynamics user interface. After that, we will learn how to use search to locate things and how to sort things. And then, we will learn how to create new records. In the second module, we will learn about different dashboards, how to drill down in chart segments, how to create, delete and cancel the activity and how to create and edit an appointment. In the next module, we will learn how to create leads, how to assign and share leads, qualify and disqualify leads. Then finally in the last module, we will learn about all stages of sales like develop, proposal and finally closing opportunity in either lost or won cases. This is a complete course about Microsoft Dynamics CRM. I hope to see you in this course. Thank you.
Overview
Section 1: Module 1
Lecture 1 User Interface
Lecture 2 Search
Lecture 3 Different views and sorting
Lecture 4 Creating account
Section 2: Module 2
Lecture 5 Dashboards
Lecture 6 Drill down in chart
Lecture 7 Pin and follow
Lecture 8 Creating activities
Lecture 9 Delete, Cancel and Complete Task
Lecture 10 Schedule an Appointment
Section 3: Module 3
Lecture 11 Creating Lead
Lecture 12 Sharing Lead
Lecture 13 Qualify Lead
Lecture 14 Disqualify Lead
Section 4: Module 4
Lecture 15 Creating Opportunities
Lecture 16 Convert activity to opportunity
Lecture 17 Develop stage
Lecture 18 Proposal
Lecture 19 Printing
Lecture 20 Close stage
Lecture 21 Lost or Won
Who wants to learn Microsoft Dynamics 365 CRM,Who wants to boost their career growth by learning Microsoft Dynamics 365 for Sales,Who wants their employees to become an expert at Dynamics 365 For Sales,Developers, Microsoft consultants,Companies, Organizations,Managers, Sales managers, Product managers


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