What you'll learn
Assess strengths and weaknesses of your current problem solving skills
Determine the need for extended traning on Complex Problem Solving
Find available resources to extend your training on Complex Problem Solving
Realise the full extend of the Complex Problem Solving Body of Knowledge (CPSBoK)
Requirements
All prerequisites are implied. Therefore no additional requirements for taking this course.
Description
I'm guessing this is NOT the first time you check out a Problem Solving training course, is it?Just like you, I am also passionate about problem solving. I spent years learning all there is to know about it. And the extend of it is huge! Terrifying!Improving your problem solving skills is a never ending effort, but time however, well, we always run out of it!So, what is your metacognition on problem solving?What I mean is: you may know some of what you know and some of what you don't know about problem solving, but you are certainly missing things you forgot you know, or things you simply don't know they exist.Some other domains, such as Project Management, Business Analysis or Systems Engineering have their own "Body of Knowledge" (BoK). A Body of Knowledge is the complete set of concepts, terms and activities that make up a professional domain.But, where is the Problem Solving Body of Knowledge? Let's start by refining our ambitious scope going from Mission Impossible to The Matrix.We will start by limiting the type of problems we are planning to solve using the problem solving skillset.Problem solving focus in fact in problems with three common features:They are unique, because of their novelty, or because they have never been solved.They are multidisciplinary, or in some cases transdisciplinary.They are dynamic. They evolve with time, generally towards chaos, according to the laws of our universe.We've come across with the right term for these type of problems. They are COMPLEX.So, what do you know about Complex Problem Solving? And what do you not know?How do you assess your Complex Problem Solving skills level?How can you improve your Complex Problem Solving skills effectively?In this course, we will help you answer these questions and more!If you are passionate about problem solving and want to keep improving your problem solving skills effectively, enrol on this course now!
Overview
Section 1: Welcome to the Complex Problem Solving Body of Knowledge (Crash course)
Lecture 1 Welcome message from your instructor
Lecture 2 What is a "Complex Problem"?
Lecture 3 Why should you care about problem solving and this particular course?
Lecture 4 Some words about your instructor.
Section 2: Course audience, value and outline
Lecture 5 Is this course for you?
Lecture 6 What is the value of this course?
Lecture 7 What are the sections of this course about?
Lecture 8 What this course is NOT.
Section 3: Knowledge Domain no. 1: LOGIC
Lecture 9 Logic in Complex Problem Solving
Section 4: Knowledge Domain no. 2: SYSTEMS
Lecture 10 Systems in Complex Problem Solving
Section 5: Knowledge Domain no. 3: CREATIVITY (and Innovation)
Lecture 11 Creativity and Innovation in Complex Problem Solving
Section 6: Knowledge Domain no. 4-6: SCIENCE, TECHNOLOGY and DESIGN
Lecture 12 Science, Technology and Desing in Complex Problem Solving
Section 7: Knowledge Domain no. 7: NEGOTIATION (and Decision Making)
Lecture 13 Negotiation and Decision Making in Complex Problem Solving
Section 8: Knowledge Domain no. 8: KNOWLEDGE MANAGEMENT (and Intellectual Capital)
Lecture 14 Knowledge Management in Complex Problem Solving
Section 9: Other knowledge domains and practice questions
Lecture 15 Other knowledge domains in Complex Problem Solving
Section 10: Practice time!
Section 11: See you soon!
Lecture 16 See you soon!
Avid problem solvers,Leaders of tomorrow,Knowledge workers


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