What you'll learn
Define the concept and importance of Organizational Change Management
Learn and apply an intuitive three-phased methodology to facilitate employee adoption of project outcomes
Apply provided Change Management frameworks, templates and tools on project engagements to deliver desired organizational change
Measure change outcomes against executed change activities to validate successful organizational change was achieved on organizational programs and projects
Requirements
No prior Organizational Change Management experience is needed for this course.
Description
This is a comprehensive course explaining Organizational Change Management frameworks, tools, and techniques to achieve successful employee change adoption within business initiatives.​You will learn how to assess the purpose, size, and scope of an organizational change initiative. You will understand how to develop, and execute an appropriate Organizational Change Management strategy. You will also learn how to measure the effectiveness of your change activities to facilitate employee change adoption.The course begins with a review of simple but effective frameworks to provide you with clarity on what organizational change is, and how organizational changes tend to continuously disrupt employee experiences. These frameworks are important foundations for you to build upon your understanding of how the change management methodology within this course minimizes this employee disruption.Within each lesson you will receive detailed explanations about the change management activities needed to effectively facilitate employee awareness, engagement, adoption and long term embrace of changes that may result from technology, process, role, location or organizational restructuring changes.Also included within this course you will find templates and assessment tools which you can immediately begin to use on your change initiatives.At the end of this course, you will have a complete understanding of how to effectively navigate your organization through organizational changes, and how to build and execute a robust change management plan to achieve your desired change outcomes.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: An Introduction to Organizational Change Management
Lecture 2 Lesson 1 - Organizational Change Management Defined
Lecture 3 Lesson 2 - Project Change Enablement Framework
Lecture 4 Lesson 3 - Key Change Management Roles
Lecture 5 Lesson 4 - The KAPS Model for Successful Employee Change Adoption
Lecture 6 An Introduction to Organizational Change Management Summary
Section 3: The Change Management Methodology for Enabling Employee Change Adoption
Lecture 7 Lesson 1 - The Change Management Methodology
Lecture 8 Lesson 2 - The Change Management Life Cycle
Lecture 9 The Change Management Methodology for Enabling Employee Change Adoption Summary
Section 4: Phase 1 - Change Discovery
Lecture 10 Lesson 1 - Change Discovery and Strategy Overview
Lecture 11 Lesson 2 - Project Alignment on Desired Future State
Lecture 12 Lesson 3 - Impacted Stakeholder Analysis
Lecture 13 Lesson 4 - Stakeholder Change Impact Assessment​
Lecture 14 Lesson 5 - Stakeholder Personas
Lecture 15 Lesson 6 - Change Impact Radius
Lecture 16 Lesson 7 - Change Magnitude Assessment
Lecture 17 Lesson 8 - Project Change Enablement Assessment​
Lecture 18 Lesson 9 - Change Storyboard
Lecture 19 Lesson 10 - Change Strategy and Plans
Lecture 20 Phase 1 - Change Discovery Summary
Section 5: Phase 2 - Change Execution
Lecture 21 Lesson 1 - Change Execution Overview
Lecture 22 Lesson 2 - Senior Leadership Engagement Plan​
Lecture 23 Lesson 3 - Communications Plan
Lecture 24 Lesson 4 - People Leader Engagement Plan​
Lecture 25 Lesson 5 - Stakeholder Training Plan​
Lecture 26 Lesson 6 - Resistance Management Plan​
Lecture 27 Lesson 7 - Change Readiness Assessments​
Lecture 28 Lesson 8 - Change Agent Network​
Lecture 29 Lesson 9 - Change Management Scorecard​
Lecture 30 Phase 2 - Change Execution Summary
Section 6: Phase 3 - Change Sustainment
Lecture 31 Lesson 1 - Change Sustainment Overview​
Lecture 32 Lesson 2 - Post Go-Live Survey
Lecture 33 Lesson 3 - Change Management Retrospective​
Lecture 34 Phase 3 - Change Sustainment Summary
Section 7: The Change Management Execution Matrix
Lecture 35 The Change Management Execution Matrix
Section 8: Course Conclusion
Lecture 36 Course Conclusion
Executive Leaders,Program Managers,Project Managers,Management Consultants


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