What you'll learn
• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop their non-verbal and paraverbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others
• Identify and mitigate precipitating factors
• Establish common ground with others
• Use "I" messages

Requirements
Intermediate English

Description
Communication is an essential tool for personal and professional success. This course, "Mastering Communication Strategy: Amplify Your Message and Achieve Your Goals," aims to provide participants with the skills and knowledge necessary to communicate effectively in any setting.The course begins by defining communication and exploring the various ways in which communication can happen. Participants will learn about verbal, non-verbal, and paraverbal communication and how to use them to effectively convey their message. Additionally, they will identify common barriers to communication and learn techniques to overcome them.Participants will develop their non-verbal and paraverbal communication skills, including tone, body language, and other cues. They will learn to use the STAR method to speak on the spot and deliver a message effectively even under pressure.Active listening is another crucial aspect of effective communication. Participants will learn how to listen actively and effectively, asking good questions to ensure they understand the speaker's message. They will also learn how to use appreciative inquiry as a communication tool to build positive relationships with others.Networking is an important skill for any professional. Participants will learn how to adeptly converse and network with others, establishing common ground and building positive relationships. They will also learn how to identify and mitigate precipitating factors that can lead to communication breakdowns.Finally, participants will learn how to use "I" messages to communicate their needs and feelings effectively without blaming or accusing others.By the end of this course, participants will have the skills and confidence necessary to communicate effectively in any situation, achieving their personal and professional goals.

Overview
Section 1: Module One: Getting Started

Lecture 1 Module One: Getting Started

Section 2: Module Two: The Big Picture

Lecture 2 Module Two: The Big Picture

Lecture 3 Case study

Section 3: Module Three: Understanding Communication Barriers

Lecture 4 Module Three: Understanding Communication Barriers

Lecture 5 Case study

Section 4: Module Four: Paraverbal Communication Skills

Lecture 6 Module Four: Paraverbal Communication Skills

Lecture 7 Case study

Section 5: Module Five: Non-Verbal Communication

Lecture 8 Module Five: Non-Verbal Communication

Lecture 9 Case study

Section 6: Module Six: Speaking Like a STAR

Lecture 10 Module Six: Speaking Like a STAR

Lecture 11 Case study

Section 7: Module Seven: Listening Skills

Lecture 12 Module Seven: Listening Skills

Lecture 13 Case study

Section 8: Module Eight: Asking Good Questions

Lecture 14 Module Eight: Asking Good Questions

Lecture 15 Case study

Section 9: Module Nine: Appreciative Inquiry

Lecture 16 Module Nine: Appreciative Inquiry

Lecture 17 Case study

Section 10: Module Ten: Mastering the Art of Conversation

Lecture 18 Module Ten: Mastering the Art of Conversation

Lecture 19 Case study

Section 11: Module Eleven: Advanced Communication Skills

Lecture 20 Module Eleven: Advanced Communication Skills

Lecture 21 Case study

Section 12: Module Twelve: Wrapping Up

Lecture 22 Module Twelve: Wrapping Up

Everyone who wants to improve their communication skill to achieve their goals

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