What you'll learn
importance to master the skill of communication
Effective Communication scope
Applications of communication
when to communicate
how to communicate
do's and don'ts in communication
Requirements
student, Employees,
Business people
Description
he Human beings are somehow engaged in communication from cradle to grave. It includes staffing, directing, planning, organizing and controlling. Communication is necessary for the effective functioning of the organization.Communication involves the transmission of verbal and non-verbal messages. With the help of a sender, a receiver, and channel of communication, it conveys complex, sensitive and controversial information. Communication requires the full understanding of behaviors associated with the sender and receiver. It is the exchange of facts, opinion, idea or emotion between two or more than two persons of common interest. The process of communication can be classified into two categories mass media and group media. Mass media focuses on reaching a wide audience and the group media reaches a specific group with clearly defined characteristics. Radio, television, and internet are examples of mass media channels and drama, storytelling, music and dance falls under group media.Communication is essential in every part of our human life. The scope of communication is wide and pervasive. Human beings are somehow engaged in communication from cradle to grave. No one can pass even a day without communication. The scope of communication are given as follows:1. Communication in personal life:Communication is closely related to every part of human life. We depend on communication for doing our various activities from dawn to dusk. Nobody can pass his/her daily life without the application of communication. It is an important part and parcel of our personal life. Everybody needs to communicate with different people and organizations daily.2. Communication in social life:Humans are social beings and everybody in the society are related to each other. Business communication has played the vital role in this social freedom of human beings. The presence of communication helps the people to share their sorrows, happiness etc. We are living in an integrated society because we are on the human civilization. In social life, people need to develop social bondage. Communication helps us in creating and strengthening this social bondage.3. Communication in the state affairs:The life of state cannot run without the flow of communication. Business communication plays a vital role for different ministries, departments, divisions and offices of the state in performing the activities. The government maintains the functions of the state by the different modes of communication. Without communication, the state neither can administer its various wings nor can maintain relationships with the other part of the world. The whole world has turned into a global village due to revolutionary change in communication.4. Communication in business:In this modern age, we cannot think of business without communication. Communication is the lifeblood of business. It provides necessary information in formulating business plans and policies. Communication is directly related to the production of goods and services, purchasing and selling, warehousing, distribution and other business activities.5. Communication in management:Management is the means of achieving organizational goals. The effective communication with the various internal and external parties leads to efficiency and effectiveness of management. The level of management like planning, organizing, recruiting, leading, motivation, coordination, and control depend on sound communication method. Every function of management depends on communication.6. Communication in industrial relations:Industrial relation refers to the management of labor relationship in the industry or in an organization. The good industrial relation means the relationship of owner and employee. It is necessary to bring success in business. Employees are the mainspring of an organization and their cooperation is must to operate business activities. Free flow of information lessens doubt, confusion and controversies between workers and management. As a result, the harmonious relationship develops in the organization.7. Communication in international affairs:The communication is not merely confined within the national boundary, in this age of globalization. All the countries are exchanging their cultural, economic, social, political, educational , technological affairs with each other. Various regional and international organizations such as the United Nations, World Bank, NAFTA, SAFTA, ASEAN, SAARC, EU etc have been formed which facilitate cooperation and communication among countries.8. Communication in religion:Communication is also present in spreading and circulating various religious doctrines. Prophets and saints have preached the verses of almighty to their followers. Even now, many religious thinkers are performing the duty of preaching and circulating religious verses. (The Business Communication)
Overview
Section 1: Introduction
Lecture 1 Preview
Lecture 2 Introduction to Communication
Lecture 3 Types of Communication
Lecture 4 Barriers to Effective Communication
Lecture 5 Tips for better communication
Lecture 6 Communication and leadership improvement games
Lecture 7 Communication at work
Lecture 8 Conclusion
Business people,Students,home makers


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