What you'll learn
Effective Communications
Speaking Confidence
Speaking with Customers and Clients
Executive Presence
Building Connections
Speaking Engagement
Soft Skills
Leadership Communication

Requirements
Learn from an Emmy-Award Winner who has taught over 2 million people worldwide!

Description
This program will teach you all the tools you need to effectively speak and connect with customers. Your communications instructor is an Emmy-Award Winner, a #1 LinkedIn Learning Instructor, and the CEO of Soulcast Media. Jessica Chen's communication courses have been viewed over 2 million people.Building loyalty, being mindful of your tone of voice and body language, interacting via video calls and being an intentional listener are a few of the many ways to connect with customers. This course was created for people who want to take their business to the next level!This course, 'Speaking & Connecting with Customers' will teach you how to build loyalty and trust with your customers through strategic communications.This impactful course consists of 8 lectures:Communicating Your WhyEngaging Via Body LanguageEngaging Via Tone of VoiceElevating Your Video Call Set Up (Part 1)Elevating Your Video Call Set Up (Part 2)Connecting with Customers on Video CallsLeading Customer PresentationsLeading Customer Meetings Effectively Via Emotional Intelligence_________________Best part of taking this course? Once you enroll...You will have 100% access to these easy-to-follow videos. Plus, access to the materials will be available for life. Retaking the program is free for as long as the program exists.

Overview
Section 1: Introduction

Lecture 1 Introduction

Section 2: Speaking and Connecting with Customers

Lecture 2 Communicating Your Why

Lecture 3 Engaging Via Body Language

Lecture 4 Engaging Via Tone of Voice

Lecture 5 Elevating Your Video Call Set Up (Part 1)

Lecture 6 Elevating Your Video Call Set Up (Part 2)

Lecture 7 Connecting with Customers on Video Calls

Lecture 8 Leading Customer Presentations

Lecture 9 Leading Customer Meetings Effectively Via Emotional Intelligence

Section 3: Review

Lecture 10 Review

Professionals,Business Leaders,Entrepreneurs,Aspiring Leaders,Sales,Business Executives

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