What you'll learn
Improve your team's performance
Manage conflict between team members
Understand the dynamics of your team
Understand yourself as a leader
Requirements
No previous experience, in the field required. This is open for new and experienced leaders.
Description
At the end of this course, Team Leaders / Supervisors will have acquired knowledge and skills for improving their team's performance. It is intended for all persons who need to learn how to better apply knowledge of self and team when planning for overall team improvement. This can be team leaders, supervisors, coaches, and managers in business, sports, or any other field.The course is applicable for teams that are: Not communicating wellNot working well togetherClashing / competing in an unhealthy mannerNot clear about what they need to do and achieveThe course is broken up into 5 easy to follow modules. The following topics will be covered: Module 1 - Understand and Develop yourself- Team leader's understanding of own strengths and weaknesses will be discussed in this module. Module 2 - My role in the organisation- Some team leaders do not have clear guidance of where they fall in the organisation. This could be a reason why they are unable to lead as well as they could. This module addresses the issue and provides team leaders with guidance for how to find their place in the organisation and how they relate with other departments. Conflict resolution strategies - An issue that affects team performance is their inability to solve problems between team members. I.e. those clashes that lead to people not wanting to work at the full potential. These issues are identified and team leaders are given guidance for how to resolve them and create stronger teams that perform efficiently. Team dynamics- Often team leaders do not understand how to maximise the differences between team members and get the 'most out of their team'. In this module, we look at practical ways that the leader can do improve dynamics for long term results. Develop an action plan to enhance team performance- The last module focuses on the development of a detailed and practical action plan for moving forward. The team leader can use this to monitor improvements made to the whole team's performance.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Module 1 - Understanding and Developming Yourself
Lecture 2 Lesson 1 - Understanding yourself
Lecture 3 Lesson 2 - Personal development plan
Section 3: Module 2 - Your role in the organisation
Lecture 4 Assess where you are in the organisation and the role you play
Section 4: Module 3 - Understanding conflict
Lecture 5 Lesson 1 - Understanding conflict
Lecture 6 Lesson 2 - Creating a positive working environment
Lecture 7 Lesson 3 - Situations that hamper team efficiency
Lecture 8 Lesson 4 - Support systems in a team
Section 5: Module 4 - Team dynamics
Lecture 9 Lesson 1 - Team dynamics
Lecture 10 Lesson 2 - Identifying team member strengths and weaknesses
Lecture 11 Lesson 3 - Bad leadership and Unconstructive criticism
Lecture 12 Lesson 4 - Gaining credibility with your team
Section 6: Module 5 - Develop an action plan
Lecture 13 Lesson 1 - Set goals to improve performance
Lecture 14 Lesson 2 - Develop an action plan to enhance team performance
Lecture 15 Lesson 3 - Team Goals VS Organisational Goals
Lecture 16 Lesson 4 - Create an action plan
Course is ideal for people leading teams in organisations, business or clubs.


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