What you'll learn
Evaluate the key elements of the coaching process & Describe techniques for coaching different types of employees
Employ effective coaching practices and Analyze how you manage one-on-one time with employees that you manage
Create a coaching agenda, Explain the importance of KPIs and goals in coaching practices & Use effective coaching tools
Discuss how to handle performance scenarios & Apply Coaching Algebra to diagnose a performance gap
Describe basic techniques for conversations & Apply tactical or developmental accountability coaching
Develop a coaching practice and agenda
Requirements
No Pre requisite as any one can take this course
Experience of 2-3 years as Line manager with reporting people will be desired
Description
About this CourseIn order for coaching to be most effective, it's important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. We'll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers. We'll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you'll walk away from this course with some concrete strategies on how to coach other coach-managers. If you are ready to begin creating a coaching practice within your own organization, please join us in this course!Course Overview & How to Create a Culture of Coaching and AccountabilityIn this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.Designing a 1:1 Coaching Practice for Those You LeadThis module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.Applying Coaching Algebra to Typical Performance ScenariosThis module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.Coaching the CoachThis module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.Specialization Milestone 2: Your Coaching Practice and AgendaIn this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
Overview
Section 1: Course Overview & How to Create a Culture of Coaching and Accountability
Lecture 1 Course Overview
Lecture 2 Module 1 Overview
Lecture 3 Employee Performance Continuum
Lecture 4 Coaching Ascending Employees
Lecture 5 Coaching Consistent Performers
Lecture 6 Coaching Poor Performers
Lecture 7 Establishing a Coaching Culture
Section 2: Designing a 1:1 Coaching Practice for Those You Lead
Lecture 8 Module 2 Overview
Lecture 9 Using KPIs to Diagnose Performance
Lecture 10 Goals and Performance
Lecture 11 Ensuring Consistency in Coaching Practice
Lecture 12 Key Elements of a Coaching Agenda
Lecture 13 Owning the Coaching Process
Lecture 14 Coaching Tools
Lecture 15 Leadership Boundaries
Section 3: Applying Coaching Algebra to Typical Performance Scenarios
Lecture 16 Module 3 Overview
Lecture 17 Coaching Someone Who is Consistently Late
Lecture 18 Coaching Someone Who is Easily Distracted
Lecture 19 Coaching Someone Who Misses Deadlines
Lecture 20 Coaching Someone Who is No Longer Successful
Lecture 21 Coaching Someone Who is Frustrated with a Co-Worker
Lecture 22 Coaching Difficult Employees
Section 4: Coaching the Coach
Lecture 23 Module 4 Overview
Lecture 24 Coaching Strategies for Managers
Lecture 25 Improving Manager Coaching Performance
Lecture 26 Common Issues when Coaching Managers
Section 5: Specialization Milestone 2: Your Coaching Practice and Agenda
Lecture 27 Milestone 2 Overview
Lecture 28 Coaching Through Organizational Change
Lecture 29 Tips for Giving Feedback
Lecture 30 Course Summary
Line managers and Supervisors who manage teams both in Service and Manufacturing industries,Executives and Senior Management personnel who want to drive transformation of manager to coach,All Human resources personnel or HR Business Partners facilitating the Manager to Coach Transformation programs

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