What you'll learn
Demonstrate a comprehensive understanding of the performance management process and what it entails.
Competently and confidently have performance conversations and formal performance reviews with team members.
Give and receive regular feedback using collaborative language and self-awareness.
Incorporate company core values and organizational goals into performance conversations.
Set performance and growth goals in collaboration with their team members.
Set clear performance expectations with their team members.

Requirements
No pre requisites needed. Only knowledge of English pertaining to the course is basic requirement.

Description
Welcome to the Certified Employee Performance Management Professional Course!In today's fast-paced business landscape, the ability to manage employee performance is a pivotal skill that sets exceptional leaders apart. We are delighted to embark on this transformative journey with you, focusing on the principles and techniques of effective employee performance management.This course has been meticulously crafted to empower you with the tools, insights, and strategies needed to excel in managing performance, fostering growth, and cultivating a collaborative work environment. Whether you're a new manager, supervisor, or team leader, you're poised to play a transformative role in shaping your team's success.Course Outline:Lesson 1 - Introduction to Performance ManagementOur journey begins with the foundation of performance management. Discover the true essence of this practice and its significance throughout an employee's life cycle. Uncover the performance management process and the powerful impact it can have on your team's growth and alignment.Lesson 2 - Advantages of Collaborating on Performance ExpectationsCollaboration is key to effective performance management. Dive into the advantages of collaborative performance management. Learn to set performance expectations collaboratively and emphasize the importance of regular one-on-one meetings. You'll also understand how to link employee goals with your organization's core values and objectives.Lesson 3 - The Importance of Giving and Receiving Regular FeedbackEffective communication lies at the heart of performance management. Delve into the principles of collaborative language and acquire techniques for delivering and receiving feedback. Explore strategies for incorporating rewards, recognition, and constructive feedback within your team, fostering a culture of growth and development.Lesson 4 - Having Constructive and Positive Performance ConversationsMastering performance conversations is crucial. Learn the best practices for impactful performance discussions. Discover how to prepare for ongoing and formal conversations, what to do during these interactions, and the essential steps to take afterward to ensure continuous improvement.Lesson 5 - Coaching as a Performance and Behavior Management ToolCoaching is a transformative skill in performance management. Explore the five steps for successful coaching conversations and acquire the essential skills required for effective coaching. Gain insights into coaching both high and low-performing employees, enhancing your ability to guide your team toward success.ConclusionAs we conclude this course, we invite you to embrace the potential within performance management. By applying the principles, techniques, and strategies learned, you hold the power to positively impact your team's success and cultivate a culture of growth and achievement.Through interactive discussions, real-world examples, and practical insights, we are committed to empowering you to excel in performance management. This course is not just a learning experience; it's a transformative journey that equips you to lead with empathy, communicate with clarity, and foster an environment where every team member can thrive.So, let's dive in together, explore the depths of performance management, and unlock the true potential of your team. Welcome to this exciting learning adventure!

Overview
Section 1: Beginning your communication skills journey

Lecture 1 Introduction to course

Lecture 2 Performance Management throughout the employee life cycle

Lecture 3 The performance management process

Lecture 4 When you don't take advantage of performance management

Section 2: Collaborating on performance expectations

Lecture 5 Collaborative performance management

Lecture 6 Collaboratively setting goals with your employees

Lecture 7 The importance of weekly one-on-one meetings

Lecture 8 Incorporating company core values

Lecture 9 Relating employee goals to organizational goals

Section 3: Giving and receiving regular feedback

Lecture 10 The principles of collaborative language

Lecture 11 Techniques for giving feedback

Lecture 12 How to take advantage of getting feedback

Lecture 13 Strategies to incorporate employee rewards & recognition

Section 4: Constructive and positive performance conversations

Lecture 14 General best practices

Lecture 15 Prepare for an annual performance conversation all year long

Lecture 16 Preparing for a formal performance conversation

Lecture 17 What to do during a formal performance conversation

Lecture 18 When and where to have performance conversations

Lecture 19 Steps to take after a formal performance conversation

Section 5: Coaching as a performance and behavior management tool

Lecture 20 Five steps for successful coaching conversations

Lecture 21 Six skills to build before you begin coaching employees

Lecture 22 Tips for identifying and coaching a high performing employee

Lecture 23 Tips for coaching an employee with declining performance or behavior

Lecture 24 A simple script for overcoming employee objections or justification of behavior

This course caters to individuals stepping into roles as team leaders, supervisors, or managers, aiming to cultivate effective performance management skills.,It is particularly beneficial for those who have not undergone formal management training within their organizations,Additionally, it serves as a valuable refresher for current team leads, supervisors, or managers seeking to enhance and update their management capabilities.

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