What you'll learn
Identify your company's critical success factors
Recall the benefits of KPIs to improve company performance
Select a set of metrics for your company
Set targets for each key performance metric
Requirements
None
Description
In a survey of businesses that used KPIs, 68% of respondents noticed a positive impact on their business development after implementing a KPI Framework. Further, 43% of respondents noted improvement, defined as being able to 'objectively evaluate the level of results achievement. *KPIs improve a company's performance by increasing:· Focus· Clarity· Alignment· Speed of Feedback· Communication· Motivation· PerformanceThis course covers:· The benefits and roles of KPIs· Defining your critical success factors· How to pick a set of metrics that define success for your business· Setting targets that motivate superior business performance· The pros and cons of stretch targetsI'll walk you step-by-step through how to pick metrics and set targets. You'll also get these resources:Text version and slide deck of the course to take notesPotential Key Metrics worksheet Prioritization pack to help you prioritize company goals and tasksKPI List Worksheet that walks you through the steps of building metrics and targetsWays to Project Numbers - A short guide of methods for projecting numbersThe instructor has developed Key Performance Indicators (KPIs) and KPI dashboards for small entrepreneurs to a $2 billion company. He is also the author of Key Performance Indicators and KPI Dashboards.To learn more about building KPI dashboards and managing with them, check out my course on Implementing Key Performance Indicator (KPI ) Dashboards.* From The State of Performance Improvement and Key Performance Indicator Practice Report by The KPI Institute
Overview
Section 1: Picking Key Performance Indicators (KPIs) for a Company
Lecture 1 Welcome and Overview
Lecture 2 Text Version of the Course
Lecture 3 The Basics and Benefits of KPIs
Lecture 4 Critical Success Factors
Lecture 5 Types of Metrics
Lecture 6 Sample Metrics to Consider
Lecture 7 Potential Key Metrics
Lecture 8 Measuring Metrics
Lecture 9 Picking a Set of Metrics
Lecture 10 Picking Metrics - The Process
Lecture 11 Prioritization Pack
Lecture 12 Select the Key Metrics to Monitor
Lecture 13 Specify How to Measure KPIs
Lecture 14 Setting Targets
Lecture 15 Periodic Targets
Lecture 16 Ways to Project Numbers
Lecture 17 Should You Set Stretch Targets?
Lecture 18 Set Targets - The Process
Lecture 19 Set Targets for Key Metrics
Lecture 20 Bonus Lecture
Business employees who set performance goal and metrics,Business advisors who help companies set performance goals and metrics

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