What you'll learn
Understand the concept of facilitation in the context of agile teams.
Learn the role of the Scrum Master and Agile Coach in facilitation.
Recognize when facilitation is needed and when it may not be required.
Measure the effectiveness of facilitation
Explore techniques for fostering communication and collaboration within agile teams.
Recognize the significance of active listening in Scrum Master facilitation.
Foster empathy, trust, and open communication through active listening.
Develop the skill of asking open-ended questions to encourage meaningful dialogue.
Embrace content-neutrality for effective facilitation.
Prioritize owning the process, not the content itself.
Refrain from imposing solutions and making decisions, allowing the team to take ownership.
Cultivate trust, respect, and empathy among team members.
Create an atmosphere where team members can express their ideas and thoughts freely.
Employ various facilitation tools such as "5 Whys," "Brainstorming," "Prioritization Matrix," "Pros and Cons list," "Open-ended questions," and "Dot Voting".
Utilize a structured problem-solving framework (7 Stages)
Identify common reasons for conflicts, including diverse perspectives, communication issues, and external pressures.
Acknowledge that ignoring conflicts can lead to escalation and potential issues.
Learn effective conflict management
Requirements
No previous Agile knowledge or experience needed.
Description
In this step-by-step course, you will learn the exact facilitation skills and techniques used by successful Scrum Masters to increase the effectiveness of their teams.Hello,I am Vladimir, and I will be leading you through the course. I work in an Agile team, and I am a Project Management Professional (PMP certified) with 5 Scrum certifications, including Scrum Master levels 1 and 2.I teach over 117,175 students and have received over 15,433 positive reviews.Who Is This Course For?I designed this course for:Scrum MastersAgile CoachesProject and Product ManagersAny professional looking to improve their Agile requirements skillsHow Is This Course Organized?Section 1 - Introduction and Scrum OverviewScrum Overview[Downloadable] A 15-page PDF document summarizing the key takeawaysSection 2 - The Role Of A Scrum Master As A Facilitator.What is facilitation?Who can facilitate?Should you be always facilitating?How do you measure effective facilitation?What is NOT facilitation?The importance of facilitation skills for Scrum Masters.Section 3 - Master These Core Facilitation SkillsDevelop/Improve your Active ListeningMaintain content neutrality.Create a safe environment.Facilitate problem-solving discussions.Facilitate conflict situations.Manage the team's time effectively.Section 4 - Facilitate Scrum EventsDiscover the most common problems (and solutions) that occur during the Scrum Events.Learn facilitation techniques for conducting the events effectively.Understand the exact purpose of each event in Scrum.Explore structures for the Sprint Review and Sprint Retrospective events.Section 5 - Conclusion And What To Do NextGeneral recap summarizing the key takeawaysThree scenarios to practice what you've learned.Recommended resourcesDo I Get A Guarantee? You can enroll now 100% risk-free because you receive a 30-day, unconditional money-back guarantee.If for any reason you are not satisfied (and that might be something as simple as you don't like my accent) - no problem, you are one click away from a refund.No hassle, no hard feelings!Go ahead and click the "Buy Now" button right now and let's awaken the Master Facilitator within you almost instantly!
Overview
Section 1: Introduction & Overview
Lecture 1 The Goal Of This Course And A Roadmap
Lecture 2[Downloadable] Download The Key Takeaways
Lecture 3 Please, Introduce Yourself
Lecture 4 Your Experience With This Course
Lecture 5 The Scrum Framework - Quick Overview
Section 2: The Role of a Scrum Master as a Facilitator
Lecture 6 Intro
Lecture 7 What Is Facilitation?
Lecture 8 What is NOT Facilitation?
Lecture 9 The Importance Of Facilitation Skills For Scrum Masters
Section 3: Master These Core Facilitation Skills
Lecture 10 Intro
Lecture 11 Active Listening - Part 1
Lecture 12 Active Listening - Part 2
Lecture 13 Be Content-Neutral
Lecture 14 Create A Safe Environment
Lecture 15 Facilitate Problem-Solving Discussions
Lecture 16 Facilitate Conflict Situations - Part 1
Lecture 17 Facilitate Conflict Situations - Part 2
Lecture 18 Time Мanagement Skills For Scrum Masters
Section 4: Facilitate Scrum Events - Problems & Solutions
Lecture 19 Intro
Lecture 20 Facilitate Sprint Planning - Top 5 Problems And Solutions - Part 1
Lecture 21 Facilitate Sprint Planning - Top 5 Problems And Solutions - Part 2
Lecture 22 Facilitate Daily Scrum (Only When Necessary) - Part 1
Lecture 23 Facilitate Daily Scrum (Only When Necessary) - Part 2
Lecture 24 Facilitate Sprint Review - Top 3 Problems And Solutions
Lecture 25 Facilitate Sprint Retrospective - Help The Team Identify Action Items - Part 1
Lecture 26 Facilitate Sprint Retrospective - Help The Team Identify Action Items - Part 2
Section 5: Conclusion And What To Do Next
Lecture 27 Intro
Lecture 28 Recap Of All Key Points - Watch Regularly
Lecture 29 Scenario #1 - What Would You Do As A Scrum Master?
Lecture 30 Scenario #2 - What Would You Do As A Scrum Master?
Lecture 31 Scenario #3 - What Would You Do As A Scrum Master?
Lecture 32 Resources To Continue Your Learning Journey
Lecture 33 Congratulations And Thank You
Lecture 34 Bonus Lecture
Scrum Masters,Agile Coaches,Project Managers,Any professional who is working or will be working in an Agile team.

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