What you'll learn
Become an Expert in RPA, gain the skills and RPA knowledge to become an RPA Business Analyst, RPA Project Manager, RPA Solutions Architect
Acquire the skills and RPA knowledge to be able to implement RPA in an organisation
Undertake RPA Feasibility and Opportunity assessment
Prepare RPA Business Case and Persuade stakeholders of the RPA Benefits
Requirements
You do not require any prior knowledge of RPA, and you do not have to worked as a Business Analyst previously.
Description
Module 1 is an Introduction to RPA, covering:· What is RPA?· What are the benefits of RPA?· What can RPA do?· When RPA Is not an appropriate solutionModule 2 - Process Feasibility, opportunity assessment and requirements gathering.In Module two we will look at how to identify RPA automation opportunities, what makes a process suitable for RPA by carrying feasibility and opportunity assessment on the processes identified.We will look at some suitable process criteria such as Repetitive and rules-based processes, and RPA suitability factors.Just as important as identifying the correct processes it is also to avoid wasted time and eliminate unsuitable processes, by considering "when RPA is not the appropriate solution". We will also look at RPA process validation methods and supporting questions to validate the process. You will complete module two by prioritising RPA opportunities.· How to identify RPA Opportunities· RPA Suitability Factors· RPA Process Validation· RPA Process Validation Questions· Prioritising RPA OpportunitiesThe knowledge gained in module 2 will enable you to contribute to RPA prototypes and Proofs of Concept, identify and assess potential processes for RPA, validation of potential processes for RPA.Module 3 - Create RPA Business Case and ROIIn module three you will create and develop the RPA Business Case outlining the tangible and intangible costs and benefits of the proposed changes, calculating potential ROI which can be submitted for review and approval.You will learn how to drive the cost benefit assessment that forms the heart of the business case and owns the business case throughout the project.You will have the knowledge to articulate the vision and value proposition to senior level clients (process and automation transformationYou will follow a 4 step framework for overcoming stakeholder objections.How to counter the most common stakeholder objections.· Automation Blockers· The RPA Business Case· Business Case Example· Stakeholder Management· Handling Objections· Return on Investment· Metrics
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Introduction to RPA
Lecture 2 What is RPA ?
Lecture 3 RPA Benefits
Lecture 4 RPA Capabilities
Lecture 5 When RPA is not the solution
Section 3: RPA Feasability
Lecture 6 RPA Suitability Factors
Lecture 7 How to Identify RPA Opportunities
Lecture 8 RPA Process Validation
Lecture 9 RPA Process Validation Questions
Lecture 10 RPA Project Prioritisation
Section 4: RPA Business Case and Stakeholder Management
Lecture 11 RPA Business Case
Lecture 12 RPA Return on Investment
Lecture 13 Handling Automation Blockers
Lecture 14 Handling Staff Objections
Lecture 15 RPA Business Case Example Scenarios
Anyone responsible for implementing RPA into an organisation. Anyone wishing to transition into an RPA role.



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