What you'll learn
Improving workplace communication
Understanding communication styles
Recognizing generational differences
Adapting to new practices
Creating productive work
Requirements
N/A
Description
This course was designed to review some best practices for communicating and working with colleagues from different age groups in the workplace. In this course, students will learn a variety of ways that thinking in terms of generations can help them create an accommodating and productive workplace for team members from all backgrounds. We will review a range of communication styles that may be most suitable for different generations, as well as methods to ensure that all colleagues have their needs met and their preferences respected. This course will also discuss some of the potential pitfalls of overreliance on generational stereotypes and how to distinguish between the useful applications of generational cohorts and the difficulties and frustrations that can result from their misuse. Upon completion of this course, students will gain greater understanding of how to relate to all their colleagues in ways that best suit everyone's needs.Beyond this, Intellezy stands out with its expansive library of training content. With a massive collection of nearly 10,000 videos encompassing desktop applications, intricate technical concepts, and essential business skills distributed across multiple courses, we provide resources that are imperative for professional growth in today's dynamic world. Our content isn't just vast but also engaging, coupled with assessment tools to gauge knowledge absorption both before and after the course. What sets Intellezy apart is our commitment to freshness. We consistently update our content to align with the latest in software updates, ensuring that our patrons always have access to current information and state-of-the-art techniques.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Why are Generations Important?
Lecture 2 The Generations in our Workforce
Lecture 3 Why are Generations Important?
Lecture 4 Generations vs. Career Stages
Section 3: Communication Strategies
Lecture 5 Ask, Don't Assume
Lecture 6 "Professionalism"
Lecture 7 Setting Expectations
Lecture 8 Making Knowledge Accessible
Lecture 9 Encouraging Contributions
Lecture 10 Focusing on Results
Section 4: Conclusion
Lecture 11 Recap
Anyone that wants to improve their workplace communication skills



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