Emotional Intelligence For Today'S Workplace




What you'll learn
Develop self-awareness by identifying personal emotions, triggers, and behavioural patterns.
Enhance emotional regulation skills to manage reactions effectively in various situations.
Improve empathy and social awareness to understand and navigate interpersonal dynamics.
Strengthen communication skills to convey messages clearly and build rapport.
Master conflict resolution techniques to turn challenges into opportunities for growth.
Cultivate adaptability in communication styles to suit diverse contexts and audiences.
Foster resilience and stress management strategies for maintaining emotional balance.
Build leadership qualities grounded in emotional intelligence for effective team collaboration.
Apply emotional intelligence principles to enhance personal and professional relationships.
Create an actionable development plan for ongoing growth in emotional intelligence.
Requirements
No prior professional experience needed
Description
Course Synopsis"Emotional Intelligence for Today's Workplace" is a course designed to help you navigate the complexities of interpersonal relationships and change in the workplace. Led by mediator and conflict resolution professional Sean Lim, this course provides an in-depth understanding of Emotional Intelligence (EQ) and its significance in fostering strong relationships and effectively responding to change. The course aims to enhance your self-awareness, enabling you to identify triggers that could potentially undermine your performance. It also focuses on aligning your intentions with your impact to facilitate the construction of collaborative relationships. This course is a powerful tool for anyone looking to improve their EQ, manage conflict constructively, and build a robust support system at work and in life.Learning ObjectivesDevelop self-awareness by identifying personal emotions, triggers, and behavioral patterns.Enhance emotional regulation skills to manage reactions effectively in various situations.Improve empathy and social awareness to understand and navigate interpersonal dynamics.Strengthen communication skills to convey messages clearly and build rapport.Master conflict resolution techniques to turn challenges into opportunities for growth.Cultivate adaptability in communication styles to suit diverse contexts and audiences.Foster resilience and stress management strategies for maintaining emotional balance.Build leadership qualities grounded in emotional intelligence for effective team collaboration.Apply emotional intelligence principles to enhance personal and professional relationships.Create an actionable development plan for ongoing growth in emotional intelligence.TrainerThis course will be conducted by Sean Lim from Peacemakers Consulting Services. Who should attend?Managers and Leaders: Those in leadership positions who aim to improve team dynamics, communication effectiveness, and conflict resolution skills.Human Resources Professionals: HR professionals interested in fostering a positive work environment, enhancing employee relations, and supporting professional development.Entrepreneurs and Business Owners: Individuals looking to strengthen client relationships, lead teams effectively, and manage stress and pressure in entrepreneurial endeavours.Educators and Trainers: Those in education or training roles who want to improve classroom or workshop dynamics, understand student or participant needs better, and support learning environments effectively.Individual Contributors: Professionals at any level who seek personal growth, improved emotional resilience, and better collaboration skills in their day-to-day interactions.Career Changers and Job Seekers: Individuals transitioning careers or seeking new job opportunities who want to demonstrate strong emotional intelligence skills in interviews and workplace settings.Anyone Interested in Personal Development: Individuals committed to continuous self-improvement and interested in understanding and managing their emotions more effectively in both personal and professional contexts.This course provides practical strategies and frameworks that can be applied immediately to enhance emotional intelligence and foster more productive, harmonious relationships in various spheres of life and work.Educational ApproachCombination of short but informative lectures and quizzes for review Use of real-world research data and case studiesPrerequisitesNo prior professional qualifications are requiredCourse ContentIntroductionDeveloping Your Emotional IntelligenceEmotional Intelligence 101What is Emotional Intelligence (EQ)?Gaining Self-AwarenessUnderstand Your Personal EQManage Your MindsetFind Your FlowManaging YourselfDisrupting Thoughts and How They Affect YouCoping With Stressful Situations PositivelyShifting Perspectives to Augment Your BehaviourSocial AwarenessDeveloping Social AwarenessLooking Beyond Empathy: Connecting with PerspectiveGenuine ListeningManaging RelationshipsAuthentic AdaptabilityTransform Conflict into OpportunitiesCommunicate Intention and ImpactConclusionEQ Development Plan
Overview
Section 1: Introduction
Lecture 1 Developing Your Emotional Intelligence
Section 2: Emotional Intelligence 101
Lecture 2 What is Emotional Intelligence (EQ)?
Section 3: Gaining Self-Awareness
Lecture 3 Understand Your Personal EQ
Lecture 4 Manage Your Mindset
Lecture 5 Find Your Flow
Section 4: Managing Yourself
Lecture 6 Disrupting Thoughts and How They Affect You
Lecture 7 Coping With Stressful Situations Positively
Lecture 8 Shifting Perspectives to Augment Your Behaviour
Section 5: Social Awareness
Lecture 9 Developing Social Awareness
Lecture 10 Looking Beyond Empathy: Connecting with Perspective
Lecture 11 Genuine Listening
Section 6: Managing Relationships
Lecture 12 Authentic Adaptability
Lecture 13 Transform Conflict into Opportunities
Lecture 14 Communicate Intention and Impact
Section 7: Conclusion
Lecture 15 EQ Development Plan
Managers and Leaders: Those in leadership positions who aim to improve team dynamics, communication effectiveness, and conflict resolution skills.,Human Resources Professionals: HR professionals interested in fostering a positive work environment, enhancing employee relations, and supporting professional development.,Entrepreneurs and Business Owners: Individuals looking to strengthen client relationships, lead teams effectively, and manage stress and pressure in entrepreneurial endeavours.,Educators and Trainers: Those in education or training roles who want to improve classroom or workshop dynamics, understand student or participant needs better, and support learning environments effectively.,Individual Contributors: Professionals at any level who seek personal growth, improved emotional resilience, and better collaboration skills in their day-to-day interactions.,Career Changers and Job Seekers: Individuals transitioning careers or seeking new job opportunities who want to demonstrate strong emotional intelligence skills in interviews and workplace settings.,Anyone Interested in Personal Development: Individuals committed to continuous self-improvement and interested in understanding and managing their emotions more effectively in both personal and professional contexts.



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