Systems Thinking and Process Improvement




What you'll learn
Distinguish between systems thinking and linear thinking
List benefits of and guidelines for systems thinking
Identify the purpose of diagrams to map out systems and processes
Distinguish between types of feedback loops
Identify elements to include in a process diagram
Create a weighting system to determine which process to improve
Create , review, and confirm a process map
Identify pain points in a process and analyze and understand the issues involved
Document findings
Requirements
Anyone who is interested can learn this course, no prerequisities are required
Description
Learn how to use Systems Thinking and Process Improvement to solve problems within your organization.Do you wonder why something takes longer than it should? Or how you can objectively look at a system or process to make decisions to save money, time, or resources? Process Improvement could be the answer to learning how to do more with less and reduce frustration and turnover!Subject matter expert Christina Tankersley has been teaching and consulting in project management and process improvement for 25 years. Christina will explain what Systems Thinking is and how it works as well as the benefits of and guidelines for it. She'll demonstrate how visuals help document systems. You'll learn how to use diagrams to map out systems and processes, how feedback loops work, and what elements should be included in a process diagram.Christina will show you how to identify the specific processes that need improvement. You'll learn how to collect and document process data, analyze the process, and design a new process that addresses and rectifies the problem. You'll also learn the implementation steps that are necessary for onboarding the new process.Topics covered include:Distinguishing between systems thinking and linear thinkingListing benefits of and guidelines for systems thinkingIdentifying the purpose of diagrams to map out systems and processesDistinguishing between types of feedback loopsIdentifying elements to include in a process diagramCreating a weighting system to determine which process to improveCreating, reviewing, and confirming a process mapIdentifying pain points in a process and analyzing and understanding the issues involvedDocumenting findingsProviding alternatives through idea generationDescribing implementation stepsIdentifying metrics or measurements to check for successVerifying processes are successfulEnjoy award winning HD content in the "Uniquely Engaging"TM Bigger Brains Teacher-Learner style!
Who this course is for
This course is intended for anyone who is interested in problem solving organizational issues through systems thinking and process improvement.
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