What you'll learn
Consumer Lending Business (Mortgage, Cash Loans, Credit Cards, Car Loans, Pos Loans)
Career and Business at Consumer Lending
Budgeting
Business Development
Role of Head of Business
Product Development
Pricing
CRM (Customer Relationship Management)
Risks Management
Legal Management
Digital Transformation
Core Systems and IT Development
Sales Channels Coordination
Collection
Insurance Business
Requirements
No special requirements. Course for any who want to build a career at banking, finance and fintech areas.
Description
Welcome to course: Postgraduate Executive Diploma: Consumer Lending BusinessShort Description: Practical course about real work of Head of Consumer (Retail) Lending including cased from all types of lending (Cash Loans, Mortgage, Car Loans, Credit Cards, POS Loans). Course for starting or development of career or development of your own business. Course for employees of banking, finance, fintech areas.Full Description: Practical course with interactive part and considering of real work examples and questions of students. Course about retail lending business and product development. We will extend that course based on your feedback and questions.Course Content:Consumer Lending Business (Mortgage, Cash Loans, Credit Cards, Car Loans, Pos Loans)Career and Business at Consumer LendingBudgetingBusiness DevelopmentRole of Head of BusinessProduct DevelopmentPricingCRM (Customer Relationship Management)Risks ManagementLegal ManagementDigital TransformationCore Systems and IT DevelopmentSales Channels CoordinationCollectionInsurance BusinessInteractive part with students's cases consideringCourse Author:IGOR DMITRIEVProfessor of The Retail Banking School Digital Business and Retail Banking ExpertEducation:• MBA, The Boston University, USA• Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA• Master of Science at Informatics and Economics, The Saint- Petersburg State University of Finance and Economics• Six Sigma Black BeltExperience:• Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.• More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.• Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.Linked topics:Business FundamentalsMarketing FundamentalsAgileProject ManagementMarketing & Business StrategyOnline and Digital BusinessLeadershipDigital transformations / StrategyProduct ManagementProduct DevelopmentStrategic Planning & ExecutionStakeholder CommunicationSolution Ideation & ImplementationContinuous Process ImprovementBudget & Resource ManagementTechnical Leadership & DevelopmentRegulatory Compliance Business Process Development
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 1. First Informal Meeting (optional)
Section 2: Consumer Lending Business
Lecture 3 Role of Head of Business
Lecture 4 Annual Budget of Consumer Lending
Lecture 5 Product Experts
Lecture 6 Customer Relationship Management
Lecture 7 Credit Risks Team
Lecture 8 8. Legal Team
Lecture 9 Digitalization of Lending
Lecture 10 IT Development
Lecture 11 11. Sales Channels
Lecture 12 12. Collection
Lecture 13 Insurance part of Business
Lecture 14 14. Your career and business at lending
Lecture 15 Please provide your questions
Course for managers and experts at retail banking, retail lending (cash loans, mortgage, credit cards, POS loans, car loans), owners and managers of digital products, services and platforms and for leaders at service, finance, fintech industries. Course for any other who want to build a career at banking, fintech and finance business area.


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