Ultimate Servicenow Grc Course
Last updated 4/2020
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 5.48 GB | Duration: 12h 56m
New York 2020
What you'll learn
ServiceNow GRC
ServiceNow Policy and Compliance
ServiceNow Risk Management
ServiceNow Audit Management
ServiceNow Vendor Risk Management
Requirements
Basic ServiceNow knowledge
ServiceNow Instance Free or Paid
Description
Welcome to the Ultimate ServiceNow GRC course! Within this course you will learn how to use and begin to configure Policy and Compliance, Audit Management, Risk Management, and Vendor Risk Management applications. You will also learn tips and tricks for implementing the GRC applications. If you do not have a ServiceNow instance to practice on then don't worry, we will walk you through the steps to get your own FREE ServiceNow Developers instance. This course was made using the New York version of ServiceNow, but a lot of the features and items we discuss are also available on Madrid and Orlando.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 Personal Developers Instance
Lecture 3 ServiceNow Basic Settings
Lecture 4 Activating Plugins
Lecture 5 Important Vendor Risk Management Plugin
Lecture 6 Plugin List
Section 2: GRC
Lecture 7 GRC Overview
Lecture 8 Entities (Profiles)
Section 3: Policy and Compliance
Lecture 9 Policy and Compliance Overview
Lecture 10 Roles and Users
Lecture 11 Policy and Compliance Groups
Lecture 12 Tables, ACLS, and Application Menu
Lecture 13 Administration
Lecture 14 Authority Documents and Citations
Lecture 15 Control Objectives
Lecture 16 Policy Life Cycle
Lecture 17 Controls and Issue Life Cycle
Lecture 18 Control Indicators
Lecture 19 Policy Exception - Locked User
Lecture 20 Policy Exception Part 1
Lecture 21 Policy Exception Part 2
Lecture 22 Policy Exception Part 3
Lecture 23 Workflows
Lecture 24 Business Rules, Scripts, and UI
Lecture 25 Notifications
Lecture 26 Dashboard and Reports
Section 4: Audit Management
Lecture 27 Overview
Lecture 28 Roles and ACLs
Lecture 29 Tables and Application Menu
Lecture 30 Test Template and Plans
Lecture 31 Engagement Part 1
Lecture 32 Engagement Part 2
Lecture 33 Workflows
Lecture 34 Business Rules, Scripts, and UI
Lecture 35 Notifications
Lecture 36 Dashboard and Reports
Section 5: Risk Management
Lecture 37 Overview
Lecture 38 Roles and ACLs
Lecture 39 Tables and Application Menu
Lecture 40 Administration
Lecture 41 Risk Library
Lecture 42 Risk Register Part 1
Lecture 43 Risk Register Part 2
Lecture 44 Risk Register Part 3
Lecture 45 Risk Indicator and Assessment
Lecture 46 RiskLens Integration
Lecture 47 Workflows
Lecture 48 Business Rules, Scripts, and UI
Lecture 49 Dashboard and Reports
Section 6: Vendor Risk Management
Lecture 50 Overview
Lecture 51 Roles and ACLs
Lecture 52 Table and Application Menu
Lecture 53 Vendors and Vendor Contacts
Lecture 54 Vendor Tiering Assessment
Lecture 55 Assessment Templates
Lecture 56 Vendor Risk Assessment Life Cycle Part 1
Lecture 57 Vendor Risk Assessment Life Cycle Part 2
Lecture 58 Workflows
Lecture 59 Business Rules, Scripts and UI
Lecture 60 Dashboard, Reports, and Notifications
Section 7: Closing
Lecture 61 End of Course
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