What you'll learn
Understand best practices for composing messages
Understand best practices for responding to messages
Learn about writing styles
Format and proof emails
Learn tips to minimize common mistakes
Requirements
Basic computer skills
Description
Email is an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly. This course helps students understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more. With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs.Like most of our courses, closed caption subtitles are available for this course in: Arabic, English, Simplified Chinese, German, Russian, Portuguese (Brazil), Japanese, Spanish (Latin America), Hindi, and French.This course aligns with the CAP Body of Knowledge and should be approved for 0.25 recertification points under the Business Writing and Document Production content area. Email with proof of completion of the course to obtain your certificate.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Structuring an Email
Lecture 2 Setting Up an Email
Lecture 3 Composing an Email
Section 3: Proper Style and Formatting
Lecture 4 Writing Style
Lecture 5 Formatting an Email
Lecture 6 Proofing an Email
Section 4: Responding to Emails
Lecture 7 Replying
Lecture 8 Forwarding
Section 5: Conclusion
Lecture 9 Course Recap
Section 6: Supplemental Material - Leading Virtual Teams
Lecture 10 Virtual Teams Benefits
Lecture 11 The Virtual Teaming Process
Lecture 12 The Planning Stage
Lecture 13 The Forming Stage
Students who want to create more effective emails


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