What you'll learn
Work with first time Agile customers who are new to Agile and may not understand the process to solicit and gather requirements.
Work with angry or disenfranchised customers or apathetic and disinterested customers to solicit and gather requirements.
Use the techniques, feel confident in using the techniques, and feel confident to amend the techniques to suit their own situations / customers needs.
Evaluate the right technique for the right situation.
Set up and use techniques, capture and learn lessons to modify the techniques for your circumstances.
Use, change and shift techniques depending on what is working with different customers.
Push back when there is too little or too much from the customer.

Requirements
Students should already be familiar with
The basic Agile concepts (either from Scrum, SAFE, XP, Agile Project Management or the Agile Manifesto, or similar).
The concept of fixed time, cost and quality, and variable scope.
Prioritisation techniques such as MoSCoW.
Collaboration skills.
Negotiation skills.
Working within in Sprints or Timeboxes.

Description
Working with customers who don't know what they want, but want you to create it for them, can be unbelievably frustrating! This course can help identify a variety of requirements gathering techniques that you can use to help tease out those customer wants and needs.Conversely, working with customers who know what they want, but have not done any due diligence to know that they want that, can be equally frustrating! This course can help identify a variety of requirements gathering techniques that you can use to ensure the team create the right solution.Some of these techniques you might already know and use. Then, the sections for them can be nice refreshers of what to be doing and what to be looking out for. We all get into some bad habits now and then. It's nice to be reminded of what we should be doing.Other techniques might be new for you. When your "go to" techniques aren't working with a customer for some reason (who knows why?), you can pull these techniques out of your tool box and try them out. Sometimes it just takes a different perspective or a different way of looking at things that make things click.For each technique there are exercises to practise before trying them out on a real project. I truly believe it helps to gain the confidence first and then start to apply.There are also several additional resources to help you get started with the techniques.

Overview
Section 1: Introduction - Agile Requirements Gathering

Lecture 1 Introduction to Agile Requirements Gathering

Lecture 2 What is Requirements Gathering?

Lecture 3 What is Agile Requirements Gathering?

Lecture 4 When to run Requirements Gathering sessions?

Lecture 5 Who should attend Requirements Gathering sessions?

Lecture 6 Take Away

Section 2: Brainstorming

Lecture 7 What is Brainstorming?

Lecture 8 How to: Brainstorming

Lecture 9 Pitfalls to avoid when Brainstorming

Lecture 10 Agile considerations: Brainstorming

Lecture 11 Brainstorming Take Away

Section 3: PESTLE

Lecture 12 What is PESTLE?

Lecture 13 How to: PESTLE

Lecture 14 Pitfalls to avoid with PESTLE

Lecture 15 Agile considerations: PESTLE

Lecture 16 PESTLE TAKE AWAY

Section 4: User Stories

Lecture 17 What are User Stories?

Lecture 18 How to: User Stories

Lecture 19 Pitfalls to avoid with User Stories

Lecture 20 Agile considerations: User Stories

Lecture 21 User Stories TAKE AWAY

Section 5: Acceptance Criteria

Lecture 22 What are Acceptance Criteria

Lecture 23 What is the difference between Functional and Non-Functional

Lecture 24 How to: Acceptance Criteria

Lecture 25 Pitfalls to avoid with Acceptance Criteria

Lecture 26 Agile considerations: Acceptance Criteria

Lecture 27 Acceptance Criteria TAKE AWAY

Section 6: Interviews

Lecture 28 What are Interviews

Lecture 29 How to: Interviews

Lecture 30 Pitfalls to avoid with Interviews

Lecture 31 Agile considerations: Interviews

Lecture 32 Interviews TAKE AWAY

Section 7: A Day in the Life

Lecture 33 What is A Day in the Life

Lecture 34 How to: A Day in the Life

Lecture 35 Pitfalls to avoid with A Day in the Life

Lecture 36 Agile considerations: A Day in the Life

Lecture 37 A Day in the Life TAKE AWAY

Section 8: Follow the Data

Lecture 38 What is Follow the Data

Lecture 39 How to: Follow the Data

Lecture 40 Pitfalls to avoid with Follow the Data

Lecture 41 Agile considerations: Follow the Data

Lecture 42 Follow the Data TAKE AWAY

Section 9: Time Travel

Lecture 43 What is Time Travel

Lecture 44 How to: Time Travel

Lecture 45 Pitfalls to avoid with Time Travel

Lecture 46 Agile considerations: Time Travel

Lecture 47 Time Travel TAKE AWAY

Section 10: Visualisations

Lecture 48 What are Visualisations

Lecture 49 How to: Visualisations

Lecture 50 Pitfalls to avoid with Visualisations

Lecture 51 Agile considerations: Visualisations

Lecture 52 Visualisations TAKE AWAY

Section 11: Unhappy Path

Lecture 53 What is Unhappy Path

Lecture 54 How to: Unhappy Path

Lecture 55 Pitfalls to avoid with Unhappy Path

Lecture 56 Agile considerations: Unhappy Path

Lecture 57 Unhappy Path TAKE AWAY

Product Owners responsible for representing a wide-range of stakeholders (from customers, operational business management and staff, as well as technical administration and maintenance) and accountable for the definitive list of requirements.,Agile Developers who closely interact (daily or very frequently) with Super Users, SMEs, Business Reps, Change Management coordinators.,Agile Project Managers coordinating user role definitions and setting stakeholder expectations of time, effort and involvement throughout the project.,Business users, SMEs, etc dedicated to supporting and working with an Agile team, representing and providing day-to-day decision making on behalf of the business.

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