Sales Mastery:Strategies For Success In A Competitive Market




What you'll learn
It will provide students with the knowledge and skills necessary to locate potential customers, build a referral network, and use modern sales techniques.
Students will learn how to handle objections and read a prospect's buying signals, as well as strategies for ensuring lasting customer relationships.
transitioning from a salesperson to a sales manager, providing students with a comprehensive understanding of the sales profession.
suitable for both individuals who are interested in entering the sales industry and for those who are currently in the field and wish to enhance their skills.
Requirements
Basic communication skills are essential for sales professionals. Learners should have good listening skills, be able to articulate their thoughts and ideas clearly, and be able to communicate effectively with people of different backgrounds and cultures.
A positive attitude is critical for success in sales. Learners should have a can-do attitude, be optimistic, and have a strong work ethic.
A willingness to learn - Sales professionals must continually update their skills and knowledge to stay competitive in the marketplace. Learners should be open to learning new sales techniques, strategies, and best practices.
Basic computer skills - Sales professionals often need to use computer software to manage customer data, create sales reports, and communicate with clients. Therefore, learners should have basic computer skills, including proficiency in using email, word processing software, and spreadsheets.
Sales experience, while not mandatory, having some sales experience can be helpful in understanding the sales process and the challenges faced by sales professionals.
Time management skills - Sales professionals need to manage their time effectively to meet sales targets and build strong relationships with clients. Learners should have good time management skills, be able to prioritize tasks, and be able to manage their workload effectively.
A sales pipeline management tool - Sales pipeline management tools are essential for sales professionals to keep track of their sales opportunities, manage customer relationships, and monitor their progress towards their sales targets. Learners should have access to a sales pipeline management tool, such as Salesforce or Hubspot, to practice using these tools during the course.
Description
This course is designed to teach self-management skills, goal-setting, and objective-setting within the context of sales. It will provide students with the knowledge and skills necessary to locate potential customers, build a referral network, and use modern sales techniques. Students will learn how to handle objections and read a prospect's buying signals, as well as strategies for ensuring lasting customer relationships. The course concludes with content on transitioning from a salesperson to a sales manager, providing students with a comprehensive understanding of the sales profession. By the end of this course, students will have a solid foundation of skills and knowledge that will enable them to succeed in a sales career. The course is designed for individuals who are interested in pursuing a career in sales, as well as those who are already in the sales profession and are looking to enhance their skills and advance their careers. Students will be introduced to best practices for sales success, and they will be able to apply these practices in their own work, leading to improved sales performance and increased customer satisfaction. Overall, this course provides a comprehensive overview of the skills and knowledge necessary to succeed in the competitive world of sales.
Overview
Section 1: Modules 1
Lecture 1 Introduction to TTP
Lecture 2 Topic 1: Time, territory and Planning
Lecture 3 Practical Approaches to Prospecting. Part 1
Lecture 4 Practical Approaches to Prospecting. Part 2
Lecture 5 Practical Approaches to Prospecting using Technologies
Section 2: Module 2
Lecture 6 Introduction to Presentations, objection handling and closing in action
Lecture 7 Components of a Winning Presentation. Part 1
Lecture 8 Components of a Winning Presentation. Part 2
Lecture 9 Hands-on Techniques for Handling Objections.
Lecture 10 Practical approaches to closing
Section 3: Module 3
Lecture 11 Introduction to Service and follow-up for customer retention
Lecture 12 The Critical Role of Service and Follow-up in Customer Relations.
Lecture 13 Turning follow-up and service into sales
Lecture 14 Strategies for Increasing Customer Retention and Reducing Turnover.
Lecture 15 Techniques for Resolving Customer Issues with Returns and Complaints.
Section 4: Module 4
Lecture 16 Introduction to Managing and leading a sales force
Lecture 17 Developing the Skills and Mindset Needed to Become a Successful Sales Manager.
Lecture 18 The Essential Responsibilities of Sales Management.
Lecture 19 Training and Developing a Sales Force.
Lecture 20 An Overview of Salesperson Motivation, Compensation, Leadership, and Evaluation.
Section 5: What's Next
Lecture 21 Career Opportunity
Lecture 22 Extra takeaway on Selling
This course is ideal for individuals who want to enhance their selling skills in a professional sales setting and elevate their performance. It is also suitable for those aspiring to become a successful and highly competitive salesperson. Additionally, it caters to individuals who aim to position themselves as a potential candidate for a sales management role in the future.


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